Payment Terms

How you can pay at Grizzly Games and how we handle your payment.

Payment methods

The following payment methods are currently active in the store:

Tilgjengelige betalingsmåter vises i kassen.

Available payment methods are also shown at checkout before you complete your order.

Currency and prices

All prices and payments are in Norwegian kroner (NOK). Alle priser er oppgitt i norske kroner (NOK) og er totalpriser. Selger er foreløpig ikke registrert i Merverdiavgiftsregisteret, og det beregnes derfor ikke merverdiavgift (MVA). The total, including shipping, is shown at checkout before you confirm the purchase. There are no fees for any payment method.

When are you charged?

For card payments, the amount is reserved when you place the order and charged on the day your goods are dispatched. For other payment methods, the terms of the relevant payment provider apply and are shown at checkout.

Security

Payments are processed by licensed payment providers over an encrypted connection (HTTPS). Grizzly Games never sees or stores your card number. Card payments may require extra confirmation from your bank (for example BankID or approval in your banking app), in line with strong customer authentication rules.

Failed transactions

If a payment is declined or cancelled, the order is not completed and no items are reserved for you. You can try again with the same or another payment method. If an amount is still reserved on your account, your bank releases it automatically – usually within a few days.

Refunds

Refunds for withdrawals or complaints are paid back to the payment method used for the purchase. For withdrawals, the refund is made no later than 14 days after we received your notice. See returns and refunds.