Shipping Policy
Everything about how we ship, what shipping costs and what happens if something goes wrong on the way. We only ship to addresses in Norway.
Shipping methods and prices
The following shipping options are available. Prices are the same as shown at checkout.
Fraktalternativer og priser vises i kassen.
Alle priser er oppgitt i norske kroner (NOK) og er totalpriser. Selger er foreløpig ikke registrert i Merverdiavgiftsregisteret, og det beregnes derfor ikke merverdiavgift (MVA).Processing time
Orders are normally processed and dispatched within (oppdateres) business days after payment is approved. Orders placed on weekends and public holidays are processed on the next business day.
Delivery time
After dispatch, parcels are usually delivered within (oppdateres) business days, depending on the shipping method and where in Norway you live. The carrier is (oppdateres). Delivery times are estimates, not guarantees.
Unless otherwise agreed, the Norwegian Consumer Purchases Act requires delivery without undue delay and no later than 30 days after the order.
Tracking
When your parcel has been dispatched, you receive an email with a tracking number where the shipping method includes tracking.
Packaging and protection
Collectibles should arrive in the same condition they left us. Single cards ship in a sleeve and toploader. Sealed products and graded cards are packed with protective padding in sturdy packaging.
Delayed delivery
If an order is delayed, we will let you know as soon as we know. In case of delay you have rights under the Consumer Purchases Act: you may withhold payment, demand delivery, cancel the purchase if the delay is significant, and claim compensation for losses caused by the delay.
Lost parcels
We bear the risk for the goods until you, or someone you have designated, have received them. If your parcel has not arrived within the expected time, contact us at (oppdateres). We will investigate with the carrier and send a replacement or refund the purchase if the parcel is not found.
Damaged or incorrect items
Check your parcel when you receive it. If the packaging or item is damaged, or you received the wrong item, take photos and contact us as soon as possible. We cover return shipping and send a replacement or refund the purchase. Read more about your rights under complaint rights.
Uncollected parcels
Parcels that are not collected are returned to us by the carrier. In that case we may ask you to cover our actual shipping and return costs, as permitted by the Consumer Purchases Act.
Delivery area
We ship to addresses in Norway. We currently do not ship to Svalbard, Jan Mayen or outside Norway.
Contact
Questions about shipping? Contact (oppdateres) at (oppdateres) or (oppdateres) ((oppdateres)).